Contributions & Refund Policy

Last updated: July 1, 2026

In short: Rep Llama is free. Contributions are optional donations toward hosting and development, charged in US dollars (USD), and they don't unlock any extra features. If you contributed and want it back, email us within 30 days and we'll refund it.

What a contribution is

Rep Llama is provided free of charge. If the suite has been useful, you can make a voluntary contribution to help cover hosting and development costs. A contribution is a donation of support — it is not a purchase of goods, services, a subscription, or additional features. Every user receives the same suite whether or not they contribute.

Currency & billing

All contribution amounts are displayed and charged in US dollars (USD).
Contributions are one-time unless a page clearly states otherwise. We do not enroll you in a recurring charge without your explicit consent.
Payments are processed securely by Stripe. Your card statement will show a descriptor identifying Rep Llama.

Refunds

Because contributions are voluntary, we keep refunds simple:

30-day refunds. Request a full refund of any contribution within 30 days and we'll return it, no questions asked.
Duplicate or accidental charges are refunded in full whenever you notice them — just let us know.
Approved refunds are issued to the original payment method, typically within 5–10 business days depending on your bank.

Recurring contributions & cancellation

If a recurring contribution option is ever offered and you opt in, you can cancel at any time and will not be charged again. Cancel by emailing us at billing@repllama.com, and we'll confirm. Cancelling stops future contributions; to also refund the most recent one, mention that in your message.

Delivery / fulfillment

There is no physical product to ship. Access to the suite is granted by invitation during the beta and is not conditioned on making a contribution. Contributing does not change what you receive.

How to request a refund or cancel

Email billing@repllama.com from the email associated with your contribution, or use the general contact details in the site footer. Include the approximate date and amount so we can find it quickly. We aim to respond within 2 business days.

Need help with a charge?

Reach us at billing@repllama.com before disputing a charge with your bank — we can almost always sort it out faster directly.

See also our Terms of Use and Privacy Policy.